Policy Overview
Enigma Manor Entertainment Ltd. respects your privacy. This policy explains how we handle the information collected during your visit to our simulated social casino platform. Because our platform is completely free-to-play with no real money transactions, the data we collect is minimal and strictly used to enhance your experience and ensure compliance with our 18+ policy.
Information We Collect
We collect standard, non-sensitive data required to operate the site smoothly. This includes your IP address, browser type, interaction metrics with the games (such as spin frequency and virtual currency balances), and device information. If you use our contact form, we collect the name and email address you provide solely to respond to your inquiry.
How We Use Your Data
Your data is used to maintain your session, persist your virtual Mirage Coins balance locally, analyze platform performance, and ensure that users meet the 18+ eligibility requirement. We do not use your data to profile you for real-money gambling advertising, as we strictly operate a simulated environment.
Cookies and Tracking
We use local storage and essential cookies to save your virtual progression and site preferences. These are necessary for the platform to function, allowing you to return and continue your free gameplay without losing your Mirage Coins balance. We may also use anonymous analytics cookies to understand how players navigate the Manor's rooms.
Third-Party Service Providers
We do not sell your personal data. We may share anonymous or aggregated data with trusted technical partners who provide hosting, analytics, and security services. These partners are bound by strict confidentiality agreements and are compliant with UK data protection regulations.
Data Retention Practices
We retain gameplay and local storage data for as long as you actively use the platform. Inactive session data may be cleared periodically. Emails sent to the Concierge Desk are kept for 12 months for customer service records before being securely deleted.
Your Privacy Rights
You have the right to request access to the information we hold about you, request corrections, or ask for deletion of your records. Because much of the game state is saved locally on your device, you can delete this data at any time by clearing your browser's local storage and cookies.
Updates to this Policy
As the Manor evolves, so too might this policy. Any significant changes will be posted on this page with an updated effective date. Continued use of the platform constitutes your acceptance of these terms.